The Day Service is a safe and nurturing environment built upon a Trauma Informed Approach and encouraging a family ethos. We welcome anyone who is homeless, in temporary accommodation, on a low income or isolated.
Relationships are at the heart of all we do and we know that for many, building a trusting relationship can be difficult. Our experience has taught us that the best medicine is to have human interaction without an agenda. Building and equal relationship we will walk alongside the service user for as long as they need. Going at their pace of the service user, we will help them in developing their own plan based on what’s important to them.
Whilst some of us enjoy accessing activities in the community, this opportunity isn’t available to everyone. We offer a range of socially inclusive opportunities within the service as well as a growing timetable of day trips as well as fishing and wellbeing walks .
A hot meal can literally be a lifesaver, and we provide fresh-cooked food throughout the day. But as well as feeding the body, we nourish the inner person, too. People have their meals individually served to them at the table, helping to restore a sense of dignity, self-esteem and respect.
Our laundry is open all day, and free to use for those sleeping rough. We also run a scheme providing new clothes to replace old, this gives people new self-confidence and self-respect, and helps them feel more at ease around others.
Free hot showers are available all day, with clean towels and toiletries provided.
We provide access to basic healthcare and enable people to see a doctor. In partnership with the council and Surrey County Council we also offer a needle exchange service in a bid to reduce harm.